Privacy Policy

Last updated: October 28, 2024

Welcome to Flood Restoration Melbourne. This Privacy Policy outlines how we handle your information when you engage with our services. It also details your privacy rights and the legal protections you have.

By using our services, you consent to the collection, use, and sharing of your information as described in this policy.

Interpretation and Definitions

Interpretation

The definitions given here will have the same meanings regardless of whether they appear in singular or plural form.

Definitions

  • Account: A unique account set up for you to access our services or parts of them.
  • Affiliate: Any entity that we control, that controls us, or with which we are under common control.
  • Company: Flood Restoration Melbourne (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement).
  • Cookies: Small files stored on your device that track site navigation and user preferences.
  • Country: Australia.
  • Device: Any device that can access the service, such as a computer, a smartphone, or a tablet.
  • Personal Data: Any information that can be used to identify an individual.
  • Service: The services provided by Flood Restoration Melbourne via the website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company.
  • Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website: Flood Restoration Melbourne, accessible from https://floodrestorationmelbourne.com.au.
  • You: The individual accessing or using the Service, or a company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

  • Personal Data: We may ask you to provide us with certain personally identifiable information, including but not limited to:
    • Email address
    • First and last names
    • Phone number
    • Address, State, Postal Code, City
  • Usage Data: We collect data on how the Service is accessed and used. This may include:
    • IP address
    • Browser type and version
    • Pages of our Service that you visit
    • Time and date of your visit
    • Time spent on those pages
    • Unique device identifiers

Tracking Technologies and Cookies

We utilize cookies and similar tracking technologies to monitor activity on our Service and store certain information. Cookies used by our Service can be either “Persistent” or “Session” cookies.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service.
  • To manage Your Account: To manage your registration as a user of the Service.
  • To perform a contract: Development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with Us through the Service.
  • To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer.

Retention of Your Personal Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located.

Disclosure of Your Personal Data

  • Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
  • Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: